HLTAID011 Provide First Aid

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HLTAID011 Provide First Aid
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This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.

The unit applies to all persons who may be required to provide a first aid response in a range of situations, including community and workplace settings. Gain an excellent general background knowledge in first aid and learn how to perform appropriate first aid procedures, including CPR and basic life support skills.

Specific licensing/regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.

Unit Code And Name

HLTAID011 Provide First Aid

Client Groups

This program is for:

  • Domestic Students of age 15 years or older with existing first aid experience or
  • Domestic students who are new to first aid


Up to 9 hours of pre-course reading and Assessment (Self-directed learning which includes reading learner book and resources, research etc. (this gives learner an opportunity to fully absorb the required knowledge), plus 9 hours face to face training and assessment in a classroom environment.

Entry Requirements:

There are no specific entry requirements for this course.

However, Chelsea College has got its own admission requirements:

  • Learners must be 15 years or older.
  • Learners will be required to provide their Unique Student Identifier number prior to the commencement of the course (usi.gov.au to register).
  • Learners will be required to show a photo id on the day of course commencement.
  • Learners must have the necessary health and fitness to carry out the assessment requirements which are to; Complete continuous 2 minutes of CPR on an adult manikin kneeling on the floor and 2 minutes of continuous CPR on an infant manikin. (Some Students may find the physical aspects of this training strenuous and will be asked to discuss any injuries or physical limitations, with the RTO staff prior to enrolment).
  • Students MUST complete pre-course reading (Self-directed learning), provided at the time of enrolment prior to attendance of the classroom phase of the course. (This is a mandatory requirement).
  • Students are recommended to have access to the computers with internet connection.
  • Learners must complete a language, literacy and numeracy quiz prior to enrolment or the commencement of training and demonstrate ACSF level 2 (in Learning, Reading, Writing, Oral Communication, Numeracy) to gain entry into the course. If addition support is required, then we can help you. For additional information, go to the learner Handbook on our website.

Course Fees

Please contact one of the friendly team members of Chelsea College on +61 470 557 597 for the updated fees.

Delivery Location

This qualification will be delivered at the head office or any other convenient location depending on the cohort/group's requirement. These locations are often rented spaces in community centres or office premises. The practical component will be delivered in a simulated environment.

While hiring the training rooms, Chelsea College will conduct the suitability check of the premises by using the training venue checklist, to make sure that premise is suitable for training and assessment. Chelsea College will organise all the resources required for delivery of training and assessment prior to the commencement of training.

Course Content:

This course covers describes the skills, knowledge and techniques required to provide a first aid response to a casualty in a range of situations. Students will be trained and assessed on the following criteria.

Elements Performance Criteria
Elements describe the essential outcomes Performance criteria describe the performance needed to demonstrate achievement of the element.
1. Respond to an emergency situation. 1.1. Recognise and assess an emergency situation.
1.2. Ensure safety for self, bystanders and casualty.
1.3. Assess the casualty and recognise the need for first aid response.
1.4. Seek assistance from emergency services.
2. Apply appropriate first aid procedures. 2.1. Perform cardiopulmonary resuscitation (CPR) in accordance ARC guidelines.
2.2. Provide first aid in accordance with established first aid principles.
2.3. Display respectful behaviour towards casualty.
2.4. Obtain consent from casualty where possible.
2.5. Use available resources and equipment to make the casualty as comfortable as possible.
2.6. Operate first aid equipment according to manufacturers’ instructions.
2.7. Monitor the casualty’s condition and respond in accordance with first aid principles.
3. Communicate details of the incident. 3.1. Accurately convey incident details to emergency services.
3.2. Report details of incident in line with appropriate workplace or site procedures.
3.3. Complete applicable workplace or site documentation, including incident report form.
3.4. Maintain privacy and confidentiality of information in line with statutory or organisational policies.
4. Review the incident. 4.1. Recognise the possible psychological impacts on self and other rescuers and seek help when required.
4.2. Contribute to a review of the first aid response as required.

During the assessment process, the Student will be required to show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit in the context of the workplace or community setting.

Student will also be required to show evidence that the candidate has completed the following tasks in line with State/Territory regulations, first aid codes of practice, first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies and workplace or site procedures:

  • managed, in line with ARC guidelines, the unconscious, breathing casualty including appropriate positioning to reduce the risk of airway compromise
  • managed, in line with ARC guidelines, the unconscious, non-breathing adult, including:
    • performing at least 2 minutes of uninterrupted single rescuer cardiopulmonary resuscitation (CPR) (5 cycles of both compressions and ventilations) on an adult resuscitation manikin placed on the floor
    • following the prompts of an automated external defibrillator (AED) to deliver at least one shock
    • demonstrating a rotation of single rescuer operators with minimal interruptions to compressions
    • responding appropriately in the event of regurgitation or vomiting
  • managed, in line with ARC guidelines, the unconscious, non-breathing infant, including:
    • performing at least 2 minutes of uninterrupted single rescuer CPR (5 cycles both compressions and ventilations) on an infant resuscitation manikin placed on a firm surface
  • managed casualties, with the following:
    • anaphylaxis
    • asthma
    • non-life-threatening bleeding
    • choking
    • envenomation, using pressure immobilisation
    • fractures, dislocations, sprains and strains, using appropriate immobilisation techniques
    • minor wound cleaning and dressing
    • nosebleed
    • shock
  • responded to at least one simulated first aid incident contextualised to the candidate’s workplace or community setting, where the candidate has no knowledge of the casualty’s condition prior to starting treatment, including:
    • identifying the casualty’s illness or injury through history, signs and symptoms
    • using personal protective equipment (PPE) as required
    • providing appropriate first aid treatment
    • conveying incident details to emergency services or advising casualty on any required post incident action
    • providing an accurate verbal and written report of the incident
    • reviewing the incident.

The student will also be trained and assessed on the following:

Knowledge Evidence

The Student must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit. This includes knowledge of:

  • guidelines and procedures including:
    • ARC guidelines relevant to the provision of first aid
    • first aid guidelines from Australian national peak clinical bodies
    • potential incident hazards and risk minimisation processes when providing first aid
    • infection control procedures, including use of standard precautions and resuscitation barrier devices
    • requirements for currency of skill and knowledge
    • first aid codes of practice
    • appropriate workplace or site procedures relevant to the provision of first aid
    • contents of first aid kits
  • legal, workplace and community considerations including:
    • duty of care requirements
    • own skills and limitations
    • consent and how it relates to the conscious and unconscious casualty
    • privacy and confidentiality requirements
    • awareness of potential need for stress management techniques and available support for rescuers
  • considerations when providing CPR, including:
    • upper airway and effect of positional change
    • appropriate duration and cessation of CPR
    • appropriate use of an AED
    • safety and maintenance procedures for an AED
    • chain of survival
    • how to access emergency services
  • techniques for providing CPR to adults, children and infants including:
    • how to recognise that a casualty is unconscious and not breathing normally
    • rate, ratio and depth of compressions and ventilations
    • correct hand positioning for compressions
    • basic anatomy, physiology and the differences between adults, children and infants relating to CPR
  • signs, symptoms and management of the following conditions and injuries:
    • allergic reaction
    • anaphylaxis
    • asthma
    • non-life-threatening and life-threatening bleeding
    • burns
    • cardiac conditions, including chest pain
    • choking
    • diabetes
    • drowning
    • envenomation - all current treatments
    • eye injuries
    • fractures, dislocations, strains and sprains
    • head, neck and spinal injuries
    • hypothermia
    • hyperthermia
    • minor wounds
    • nose-bleed
    • poisoning
    • seizures
    • shock
    • sharps injuries
    • stroke

Assessment Methods:

Assessment of this unit incorporates a combination of theory and practical assessment tasks through group discussions, role plays and self-paced reading to ensure practice the most out of it. Practical assessment is conducted by participating in a simulated environment.

If students are unable to achieve competency, additional support is provided through mentoring and access to re-assessment as outlined in our policies and procedures. Assessment requires achievement across all tasks to demonstrate competence and may include:

  • Knowledge Questions and Scenarios
  • Practical Assessment
  • Observation
  • Role Play
  • Simulated Observation Tasks
  • Written Report

Resources / Materials

Apart from Human Resources including training and assessment staff, support staff, following will be provided by Chelsea College.

Learning Resources

Chelsea College will provide learners with equipment and resources as specified in the HLT training package

Learners will have access to a simulated environment, role-playing participants and all the relevant equipment and resources of that workplace or community environment for the unit as specified in the Training package for the purposes of assessment, to provide the Learner with a functional operating environment to base their training & assessment on. Access to the following resources will be available.

Physical Resources

Facilities, Equipment and Learning Resources

Chelsea College will provide facilities, equipment and all the learning resources required to deliver training and assessment of the unit according to its requirements. Chelsea College will provide training / assessment facility in form of classrooms and simulated environment for training and assessment and all other resources required to deliver the unit of competency.

Assessment Conditions:

Skills will be demonstrated working individually in an environment that provides realistic in-depth, industry-validated scenarios and simulations to assess candidates’ skills and knowledge.

Assessment resources include:

  • personal protective equipment (PPE)
  • adult and infant resuscitation manikins in line with ARC Guidelines for the purpose of assessment of CPR procedures
  • Resuscitation mask
  • adrenaline auto-injector training device
  • ASCIA Action Plan for Anaphylaxis (RED) 2020 EpiPen
  • AED training devices
  • placebo bronchodilator and spacer device
  • different types of wound dressings and bandages
  • roller bandages, triangular bandage
  • arm slings
  • workplace First Aid kit
  • workplace injury, trauma and/or illness record, or other appropriate workplace incident report form
  • wound dressing
  • blankets and items to treat for shock
  • ice packs
  • Tic Tacs (or similar) as simulated heart medication
  • Template for reports
  • Simulated accident scene
  • Role playing persons
  • Simulated mobile phone

Simulated assessment environments simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment.

Chelsea College’s responsibilities to the students:

  • Providing Quality Training and Assessment
  • Complying with the AQTF standards/conditions/elements and ASQA Guideline.
  • Issuing AQF certification, when all the assessment and financial requirements are met by the students.

Licensing/ Regulatory Information

Specific licensing /regulatory requirements relating to this competency, including requirements for refresher training should be obtained from the relevant national/state/territory Work Health and Safety Regulatory Authorities.

This course is valid for 3 years from your course completion.


Upon successful completion of this course, student will receive a Statement of Attainment for the unit of competency HLTAID011 Provide First Aid.

Please note that Chelsea College does not provide any guarantee of:

  • A learner will successfully complete a training product on its scope of registration; or
  • A training product can be completed in a manner which does not meet the requirements of the relevant training package or VET accredited course; or
  • A learner will obtain a particular employment outcome.
  • Licensing outcome

Nationally Recognised


Course Duration

9 hours

Pre Requisite


Delivery Mode

  • Classroom Based
  • Workplace
  • Distance Learning
  • Virtual/Blended

Employment Pathways

  • Lifeguards
  • Flight Attendants
  • Aged Care Facilities